In hospitality and retail, peak seasons are a true test of speed, efficiency, and consistency. Restaurants, hotels, cafés, and busy stores all face heavier foot traffic, faster service demands, and the constant expectation of spotless, welcoming environments, all while staff manage the pressure of peak operations.
“During the busiest periods, such as the festive season, every minute counts,” says Geoffrey Madkins, Marketing Manager SA at Unilever Professional. “Teams often have to balance cleaning, stocking, and service simultaneously, but with a few time-saving techniques (or hacks), they can maintain standards quickly and efficiently, reduce stress, and keep customers happy,” he notes. “It’s not about extra effort; it’s about adopting practical approaches that save time and energy and keep peak-season operations running smoothly.”
Five clever cleaning hacks to help hard-pressed employees work smart, not hard:
1. Single-Solution Multi-Surface Cleaning
Using a single multipurpose disinfectant cleaner on counters, sinks, mirrors, toilet seats, walls, and key contact points, such as door handles and dispensers, saves time, reduces the need for multiple bottles, and limits the need for bottle swaps.
2. High-Absorption Microfiber Cloths
Switching to tightly woven microfiber cloths means surfaces get cleaned in fewer passes, with less streaking and no lint left behind. Counters, mirrors, glass, and display areas look spotless after a single wipe, reducing the need for repeated effort. This simple change saves staff significant time while keeping the environment consistently polished and visually clean.
3. Pre-Stocked Cleaning Kits = Reactive Readiness
Compact kits containing a multipurpose cleaner, microfiber cloths, gloves, and bin liners are great for busy areas and can be stored discreetly under checkout counters, reception desks, service stations, or bar counters. Staff can grab the kit and respond quickly to any spills, maintaining hygiene standards and saving valuable time by avoiding unnecessary trips to the storeroom.
4. Predictive Cleaning = Proactive Readiness
By observing patterns in customer flow and activity, it is possible to anticipate when and where spills are most likely to occur and proactively plan for them. Breakfast rushes typically leave messes on tables, chairs, and floors, while dinner service, which tends to be slower, generates smudges and residue on tables, glassware, and other high-touch areas such as bar counters.
Similarly, retail stores also have their peak periods with floors, checkout counters, and change rooms taking the brunt of increased foot traffic, dropped items, and product handling. By pre-positioning cloths and cleaning tools, staff can respond immediately, ensuring faster response times and reducing wasted movement, keeping spaces consistently clean throughout the day.
5. Two-Cloth Rotation Method
Staff rotate between one cloth in use and one resting in a small sanitiser container. This reduces cross-contamination and allows wiping of surfaces such as counters to continue uninterrupted, avoiding pauses to replace cloths and improving overall workflow.
While these five hacks help teams streamline operations today, cleaning practices are also evolving with emerging technologies that promise faster, more precise hygiene. The cleaning landscape, like other functions in hospitality and retail, is moving beyond manual processes toward tech-assisted solutions that support staff and enhance efficiency.
Exciting innovations such as electrostatic spraying, smart spill-detection sensors, robotic vacuuming and floor care, and even AI-powered housekeeping schedules in hotels are being explored, offering the potential for faster hygiene with less disruption. They aren’t yet everyday practice, but promise to become powerful allies in the future for teams striving to maintain spotless spaces, particularly during peak seasons.
“With these practical hacks boosting efficiency today and emerging technologies enhancing it tomorrow, teams will have a lighter load and cleaning will become faster and more consistent,” Madkins concludes. “Regardless, the goal remains the same: to help businesses maintain spotless, welcoming spaces even during their busiest seasons.”
