#CareerFocus – Rose Shabangu, Product Dev Tech at Southern Oil

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1. What work do you do?

I work as a New Product Development (NPD) Technologist with a focus on sauces and mayonnaise. My role is focused on turning creative food concepts into tangible, delicious products. I thrive at the intersection of science and innovation, ensuring that every creation meets consumer needs while delivering exceptional flavor.

2. Tell us a bit about yourself

I grew up in the vibrant city of Johannesburg, which modelled my resilience and adaptability. I’ve learned the value of being open to diverse people and experiences. Naturally curious and easy-going, I love bringing positive energy wherever I go. Outside of work, I enjoy exploring fresh ideas, trying new things, and staying grounded, whether through meaningful conversations, quiet reflection, or a good laugh.

3. How long have you been in the industry?

I’ve been part of the industry for 4 years and 10 months. My journey began in the chemistry lab as an intern, currently working at Southern Oil, and I’ve since progressed to the NPD department. Each step has been a learning experience, and I’ve grown immensely both professionally and personally.

4. Has your work always been your passion? Tell us why?

Yes, my work is my passion; in fact, my love for science has always been the foundation of my academic and professional pursuits. In my third year of university, I encountered Food Microbiology, and that’s where my fascination with food safety truly began. Understanding the critical role microbes play in food risk management sparked deep curiosity. That interest found practical expression during my time at Southern Oil, where applying those principles proved just how impactful food science can be.

5. Being a woman in the industry – what does it take?

While I’m still in the early stages of my career and I’ve been fortunate to work in an environment where women are well represented. I haven’t encountered significant gender-related barriers so far. Instead, I’ve had the privilege of learning from women mentors who continue to guide and inspire me in my field. To make it in this industry, you need to be focused, driven, innovative, and passionate about science and creating/developing products.

6. What has been the most difficult challenge of your career?

One of the most challenging moments in my career was shifting from a wet chemistry role into product development, all while managing a demanding, time-sensitive project. Adapting to a new domain and leading a complex initiative required resilience and quick learning. I embraced the opportunity, applied myself fully, and navigated the obstacles with determination. The experience not only strengthened my technical capabilities but also honed essential soft skills such as communication, adaptability, and leadership under pressure.

7. What advice do you have for other women in your industry?

My advice to other women in the field: take every opportunity head-on. If it goes well, celebrate. If it doesn’t, take the lesson, adjust your approach, and try again. Growth doesn’t happen without boldness.

8. Who inspires you in your industry?

My manager, Tersia Joubert, who is a Lead R&D Technologist, is a tremendous source of inspiration. Her expertise in product development is impressive, but her leadership truly stands out. She supports her team with empathy, remains composed under pressure, and nurtures creativity while she supports learning. Her example has deeply influenced how I approach my work and leadership.

9. What’s the best advice or key learnings you’ve received from your industry peers?

One of the most valuable lessons I’ve learned is to never shy away from asking questions. There’s no such thing as a “stupid” question. Curiosity reflects engagement, not weakness. Many breakthroughs come from speaking up and embracing opportunities to learn.

“Indlela ibuzwa kwabaphambili” is a profound isiZulu proverb meaning “The way is asked from those who have walked it before.” It speaks about the value of seeking wisdom from those who’ve already travelled on a similar journey. Their insight can light the path forward and help us navigate with greater confidence. It reminds us never to be afraid to ask questions, because without asking, we may miss the direction entirely. Shared knowledge is the compass that guides us.

10. What is your leadership style?

Having served as Head Girl at an Anglican school, I was deeply influenced by the principles of Servant Leadership, where leading begins with serving. I believe that a true leader places their team first, inspiring individuals to become the best versions of themselves. It’s essential to listen actively, value their perspectives, and ensure they feel heard and seen. This approach fosters trust, encourages collaboration, and ultimately drives strong team performance. While Servant Leadership is my core philosophy, I also recognize the importance of adapting other leadership styles when needed to maintain balance and respond effectively to different situations

11. Have you experienced failure in your career? If so, what lessons did you learn from that?

I wouldn’t necessarily define any experience as a failure, but I have made mistakes along the way, each of which has been a valuable learning opportunity, especially under Tersia Joubert’s mentorship and guidance. Her leadership has shaped my perspective, helping me reframe what others might see as failure into moments of growth and reflection. Thanks to her influence, I now view setbacks as stepping stones for improvement rather than endpoints.